IIBM – Principles and Practices of Management Answer sheet papers

1. Management as a Science defines…..Tick the correct one. (1)
2. a) Perfection through practice
3. b) Practical Knowledge
4. c) Creativity
5. d) Test of Validity & Predictability

1. Indirect Reward involves: (1)
2. Wages
3. Provident Fund
4. Praise& Rewards
5. Incentives

III. This is the part of the management process that allows the organization members to work efficiently and effectively for the attainment of organizational objectives. Which management function describes this?

1. a) Planning
2. b) Organizing
3. c) Staffing
4. d) Directing
5. e) Controlling

1. It is the function of manning the organization structure and keeping it manned. The main purpose is to put the right man on the right job i.e. square pegs in square holes and round pegs in round holes.
2. Manpower Planning
3. Recruitment
4. Performance Appraisal
5. Staffing
6. Training & Development

1. This type of Organization flows “Flat Hierarchy”. (1)
2. Traditional
3. Modern
4. None of them
5. All of them

1. It is deciding in advance – what to do, when to do it & how to do it. It bridges the gap between where we are & where we want to be. (1)
2. Staffing
3. Organizing
4. Planning
5. Directing
6. None of them

VII. Decentralization may lead to the problem of coordination at the level of an enterprise as the decision-making authority is not concentrated.

1. True
2. False

VIII. “Understanding” is the essence of communication. This only happens when there is an intention of not understanding and not being understood by those involved in a communication situation.

1. True
2. False

1. Here delegation is not entrusted with the work nor he is given the responsibility and authority formally. It does not create any obligation. (1)
2. Formal Delegation
3. Informal Delegation
4. None of them
5. All of them

1. The organization must have a supreme authority and a clear line of authority should run from that person (or group) down through the hierarchy, e.g., from the Chairman—to the Managing Director—Plant Manager— Production  Manager— Foreman-rank and file of employees.
2. Principle of Delegation
3. Principle of Balance
4. Scalar Principle
5. Principle of change

Part B:

1. Define Administration. In which respect it is different from Management? (5)
2. What do you understand by the term “Level of Management”? Briefly describe the different levels of Management. (5)
3. Factors involved in Decentralization of Authority. (5)
4. Write a short note on the Principles of Unity of Command. (5)

Caselet1

Rajiv Gupta, President of the Universal Food Products Company, was tired of being the only one in his company responsible for profits. While he had good vice-presidents in charge of advertising, sales, finance, purchasing, production, and product research, he realized that he could not hold any of them responsible for company profits, as much as he would like to. He often found it difficult even to hold them responsible for the contribution from their respective areas to company profits. The sales vice-president, for instance, had rather reasonably complained that he could not be fully responsible for sales when the advertising was ineffective, or in a situation when the products customers wanted were not readily available from the manufacturing department, or when he did not have the new products he needed to meet market competition. Likewise, the manufacturing vice president had some justification when he made the point that he could not hold down costs and still be able to produce short runs to fill orders on short notice; moreover, financial controls would not allow the company to carry a large inventory of everything. Mr. Rajiv had considered breaking his company down into six or seven segments by setting up product divisions with a manager over each with profit responsibility. However, he found that this would not be feasible or economical since many of the company\’s branded food products were produced using the same equipment and the same raw materials, and a salesperson calling on a store or supermarket could far more economically handle several related products ….than one or a few. Consequently, Mr. Rajiv concluded that the best thing for him to do was to set up six product managers reporting to a product marketing manager. Each product manager would be given responsibility for one or a few products and would oversee for each product, all aspects of product research, manufacturing, advertising, and sales, thereby the person becoming responsible for the performance and profits of the products under his/her portfolio. Mr. Rajiv realized that he could not give these product managers an actual line of authority over the various operating departments of the company since that would cause each vice president and his or her department to report to six product managers and the product marketing manager, as well as the president. He was concerned with this problem. But, he knew that some of the most successful larger companies in the world had used the product manager system. Mr. Rajiv resolved to put in the product manager system as outlined and hoped for the best. But he wondered how he could avoid the problem of confusion in  reporting relationship

Questions

1. Do you agree with Mr. Rajiv\’s program? If it were you, would you have done it differently? Explain. (10)

2. Exactly what is your suggestion that may help to avoid any confusion in this organizational structure? (10) 

Caselet2

As Ms. Mansi began to devote all of her time to managing The Arbor, she was dismayed by finding the anomalies in what she believed to be a fairly haphazard management system. While the developer of the retail complex was an astute entrepreneur, she began to feel that he had not paid enough attention to detail in the course of day-to-day operating procedures.  She and Mr. Das had learned a lot about management from their experience with SLS. Mr. Das, for example, had found that the most effective way of running the business involved buying only from reputable suppliers, keeping all plants well fertilized and pruned while they were in inventory, and checking with customers after landscape jobs had been completed to ensure that they were satisfied.  When she bought The Arbor, Ms. Mansi talked with a friend who managed a store at the regional shopping mall in town. Her friend explained how the mall development company had elaborate rules and procedures for its tenants. These rules and procedures dictated store hours, appearance standards,  lease terms, promotional and advertising policies, and just about everything imaginable.  The Arbor, however, was a different story. There were no written policies for tenants. As a result,  there was considerable variation in how they were managed. Some stores opened on Sunday or in the evening, for example, while others did not; some tenants had long-term leases while others had no current lease at all. To address these and other issues, Ms. Mansi called a meeting of all the tenants and expressed her  concerns. To her surprise, she found that they already were aware of each of her issues, as well as some others that she had not yet had time to consider. They argued, however, that the current system was the best for The Arbor. As a small operation, each tenant knew all the others,  and they worked together to keep things in good order. They thought it was fine that they kept different hours — few customers came to The Arbor just to walk around and shop. Customers usually came to visit specific stores and were aware of the store\’s hours. The tenants even expressed their opinion about the lease situation as a fine condition. Some wanted the security afforded by a lease, while others preferred the flexibility of no lease.

Questions

1. What are the different control examples illustrated in this situation? (10)
2. What kind of control systems might be the most useful for retailers? (10)

Section C: Applied Theory (30 marks)

1. Define Management & its functions. (15)
2. Explain the various concepts of Management. (15)

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IIBM – Principles and Practice of Management Answer sheet

Q1. A plan is a trap laid to capture the ________.

1. a) Future
2. b) Past
3. c) Policy
4. d) Procedure

Q2. It is the function of employing suitable person for the enterprise

1. a) Organizing
2. b) Staffing
3. c) Directing
4. d) Controlling

Q3. ___________ means “ group of activities & employees into departments”

1. a) Orientation
2. b) Standardization
3. c) Process
4. d) Departmentation

Q4. This theory states that authority is the power that is accepted by others

1. a) Acceptance theory
2. b) Competence theory
3. c) Formal authority theory
4. d) Informal authority theory

Q5. It means dispersal of decision-making power to the lower levels of the organization

1. a) Decentralization
2. b) Centralization
3. c) Dispersion
4. d) Delegation

Q6. This chart is the basic document of the organizational structure

1. a) Functional chart
2. b) Posts chart
3. c) Master chart
4. d) Departmental chart

Q7. Communication which flows from superiors to subordinates with the help of a scalar chain is known as

1. a) Informal communication
2. b) Downward communication
3. c) Upward communication
4. d) Oral communication

Q8. Needs for belongingness, friendship, love, affection, attention & social acceptance are

1. a) Physiological needs
2. b) Safety needs
3. c) Ego needs
4. d) Social needs

Q9. A management function that ensures “jobs to be filled with the right people, with the right knowledge, skill & attitude”

1. a) Staffing defined
2. b) Job analysis
3. c) Manpower planning
4. d) Recruitment

Q10. It is a process that enables a person to sort out issues and reach to decisions affecting their life

1. a) Selection
2. b) Raining
3. c) Reward
4. d) Counseling

Part Two:

Q1. Differentiate between ‘Administration’ and ‘Management’.

Q2. What were the common drawbacks in classical and neo-classical theories of management?

Q3. Write a short note on “Line Organization.”

Q4. Write a short note on ‘Acceptance theory’.

Case let 1

 

Q1. Critically analyze Mr. Vincent’s reasoning.

Q2. If you were the professor and you knew what was going through Vincent’s mind, what would you say to Vincent?

Case let 2

 

Q1. Diagnose the problem and enumerate the reasons for the failure of D’Cuhna.

Q2. What could D’Cuhna have done to avoid the situation in which he found himself?

Section C: Applied Theory (30 marks)

Q1. What is Training? Explain the different methods of training.

Q2. Explain the Decision-Making process of an organization.

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Academic writing professionals play a crucial role in assisting students with their university assignments, striving to achieve several key goals:

Quality Assurance: Their primary aim is to deliver high-quality content that meets academic standards and fulfills the requirements of the university assignments. This involves thorough research, proper structuring, and adherence to guidelines provided by the educational institution.

Originality and Plagiarism-Free Content: Professionals in this field emphasize originality by creating authentic content free from plagiarism. To maintain academic integrity, they ensure that all information is appropriately cited and referenced.

Meeting Deadlines: Timely submission is a significant goal for academic writing professionals. They work within specified deadlines to provide students with completed assignments, enabling them to submit their work punctually.

Clear and Coherent Communication: Professionals strive to convey complex ideas in a clear, coherent, and academically appropriate manner. They focus on effective communication to ensure the content is easily understandable to the target audience.

Supporting Learning and Comprehension: Beyond completing assignments, academic writing professionals aim to support students\’ learning by providing explanations, analysis, and additional resources that help students grasp the subject matter more comprehensively.

Customization and Client Satisfaction: They tailor their services to individual student needs, providing personalized assistance and ensuring client satisfaction by addressing specific requirements and preferences.

Continuous Improvement: Academic writing professionals continuously update their knowledge base, research techniques, and writing skills to adapt to evolving academic standards and deliver the best possible support to students.

IIBM – Principles & Practices of Banking Answer sheet

 Multiple Choices:

1. The frequency of First Tranche Returns is:
2. Weekly
3. Monthly
4. Monthly/quarterly
5. Monthly/quarterly/half-yearly

1. An order for winding up a banking company can be issued by___________
2. The High Court
3. The RBI
4. The Central Government
5. The Supreme court

1. Who shall be a natural guardian in case of a married minor girl?
2. Father
3. Brother in law
4. Father-in-law
5. Husband

1. X a partner in the firm XYZ Co. wants to open a Bank account in the firm‟s name. It will require signatures of:
2. All partners
3. Any one of the partner
4. Managing partner only
5. A sleeping partner not required

1. Public limited companies should have minimum shareholders, before Opening a Bank account.
2. 11
3. 7
4. 5
5. 15

1. If the beneficiary is the government then the Expiry of the guarantee is governed by the „law of limitation‟ ranging from 3 years to
2. 15 years
3. 30 years
4. 20 years
5. 10 years

1. The charge created on the LIC Policy is
2. Lien
3. Hypothecation
4. Pledge
5. Assignment

1. The device that combines the parallel input data into a single serial output data is known as
2. Switcher
3. Multiplexer
4. Encoder
5. Front end processor

1. In-market skimming pricing strategy:
2. Initially, price is lower and then it is increased
3. The initial price is high and is maintained high
4. The initial price is low and is maintained low
5. Initially price is higher and then it is reduced

1. The marketing personnel need information _________intervals.

1. At yearly
2. At quarterly
3. At monthly
4. Continuously and regular

 Part Two:

1. Discuss the role of RBI in the Indian Banking sector.
2. Write short notes on:

1. Write short notes on:
2. Repo Rate
3. Reverse Repo Rate.
4. Bank Lien
5. Right of set-off

1. What does cash credit mean?

Section B: Case lets (40 marks)

Case let 1

Questions:

1. How does the winner in such an auction become the loser due to the „winner curse‟?
2. Explain the role of primary dealers in the money market.

Case let 2

Questions:

1. Discuss the mechanism of forfeiting and the role played by banks in forfeiting transactions.
2. How does forfeiting differ from factoring?

Section C: Applied Theory (30 marks)

1. What are the various approaches to capital adequacy? Explain Basel II norms and minimum capital requirements in Basel II norms.

1. What do you mean by non-performing assets (NPA)? How have NPAs affected the financial health of Indian commercial banks?

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At Global Study Solutions, we take immense pride in our ability to offer specialized support to students pursuing various programs at IIBM Institute (IIBM Institute of Business Management). Our dedicated team comprises experienced professionals who excel in crafting precise and well-researched solutions for assignments and case studies across different disciplines and courses.

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Whether in MBA, EMBA, GMS, DMS, or any other programs offered at IIBM Institute (IIBM Institute of Business Management), our team is equipped to provide expert guidance and meticulously crafted solutions. We prioritize accuracy, originality, and timely delivery; ensuring students receive the necessary assistance to excel academically.

We are dedicated to fostering an environment of academic excellence and providing dependable support to the esteemed students of IIBM Institute.

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IIBM Institute (IIBM Institute of Business Management).  Assignments, solved papers, and study materials are available through our academic writing services.

Seeking assistance with IIBM Institute coursework? Our professional team delivers accurate and timely solutions for all your academic needs.

Our specialized academic writing support simplifies access to IIBM Institute question papers and model answers.

Need expert guidance for your IIBM Institute assessments? Our service offers comprehensive solutions for students seeking assistance.

Our academic writing services ensure precise and high-quality answers for IIBM Institute assignments, aiding students in their educational journey.

Academic writing professionals play a crucial role in assisting students with their university assignments, striving to achieve several key goals:

Quality Assurance: Their primary aim is to deliver high-quality content that meets academic standards and fulfills the requirements of the university assignments. This involves thorough research, proper structuring, and adherence to guidelines provided by the educational institution.

Originality and Plagiarism-Free Content: Professionals in this field emphasize originality by creating authentic content free from plagiarism. To maintain academic integrity, they ensure that all information is appropriately cited and referenced.

Meeting Deadlines: Timely submission is a significant goal for academic writing professionals. They work within specified deadlines to provide students with completed assignments, enabling them to submit their work punctually.

Clear and Coherent Communication: Professionals strive to convey complex ideas in a clear, coherent, and academically appropriate manner. They focus on effective communication to ensure the content is easily understandable to the target audience.

Supporting Learning and Comprehension: Beyond completing assignments, academic writing professionals aim to support students\’ learning by providing explanations, analysis, and additional resources that help students grasp the subject matter more comprehensively.

Customization and Client Satisfaction: They tailor their services to individual student needs, providing personalized assistance and ensuring client satisfaction by addressing specific requirements and preferences.

Continuous Improvement: Academic writing professionals continuously update their knowledge base, research techniques, and writing skills to adapt to evolving academic standards and deliver the best possible support to students.

IIBM – Power Sector Reforms Answer sheet

Q1. It is the largest electricity company and operates in 13 Countries in total

1. The Spanish Multinationals
2. Endesa
3. Iberdrola
4. Union Fenosa

Q2. This indicates to what extent a particular reform is accelerating (or possibility retarding) access to electricity

1. Electrification levels
2. Electrification rate
3. Electricity consumption
4. None

Q3. The ___________ tariff order has fixed charges for wheeling power from a 220 KV feeder of a substation to say 132 KV or 33 KV destination

1. Agriculture tariff
2. ERR
3. APERC
4. OECD

Q4. This represents the contribution of a consumer category towards the peak demand on the system

1. Demand
2. Energy consumption
3. Consumer
4. None

Q5. In Argentina, ___________ agreements covering the whole of the electricity sector were ended & replaced by separate negotiations with each company

1. Outsourcing
2. Privatization
3. Liberalization
4. Collective Bargaining

Q6. The per capita consumption of electricity increasing at a compounded Annual Growth Rate is ________

a.04 percent

b.04 percent

c.04 percent

d.04 percent

Q7. VVNL stands for _____________________.

Q8. CAGR stands for _____________________.

Q9. CMNAP stands for ___________________.

Q10. ERC stands for ______________________.

Part Two:

Q1. What is the impact of Power Sector Reforms on the poor in Orissa?

Q2. State the objectives of the National Electricity Policy.

Q3. What are the objectives of the Phase III of Reform?

Q4. What is Rural Electrification?

Q5. Based on the above case comment on the Recent Scenario of Power Sector Reform.

Q6. Give the highlights of the concerned report.

Q7. What organizational structure would you recommend for the marketing and sales operations of M/s? Watts and Volts Ltd?

Q8. Who in your opinion is responsible for sales? Justify your opinion, in the light of this case.

Q9. Several issues would be sorted out in creating a separate organization for supplying power to agriculture. What are those issues? Explain

Q10. Describe the process of IRP and give the schematic representation of the IRP process.

 

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At Global Study Solutions, we take immense pride in our ability to offer specialized support to students pursuing various programs at IIBM Institute (IIBM Institute of Business Management). Our dedicated team comprises experienced professionals who excel in crafting precise and well-researched solutions for assignments and case studies across different disciplines and courses.

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IIBM – Portfolio Management Answer sheet

Multiple Choices:

1. _________ is the market for the issue of new securities.
2. Secondary Market
3. Consumer Market
4. Primary Market
5. Stock Market

1. Inflation is measured in terms of either wholesale price or_______.
2. Face Value
3. Retail Prices
4. MRP Value
5. Tax Value

1. _______ is a channel through which the savings of investors are made available to

corporations for investment.

1. Consumer Market
2. Stock Market
3. Retail Market
4. Wholesale Market

1. The share premium reserve is the amount paid by the ______ more than the par value of the shares.
2. Shareholders
3. Stakeholders
4. Taxpayers
5. Employees

1. _______ measures the return on sales and assets of the firm.
2. Liquidity Ratios
3. Turnover Ratios
4. Common Stock Ratios
5. Profitability Ratios

1. In which of the following chart, the closing price for each period is plotted as a point?
2. Line Chart
3. Bar Chart
4. Point and Figure Chart
5. R- Chart

1. Capital gains or losses arise when the investor sells his securities at a price____.
2. Similar to the Cost
3. Different from the Cost
4. Different from the Profit
5. Similar to the Loss.

1. A steep rise in price, followed by wide uniform fluctuations around an average price leads to the formulation of a ______.
2. Channel
3. Triangle
4. Flag
5. Wedge

1. CML stands for______.
2. Capital Market Life
3. Cost Market Line
4. Capital Market Line
5. Capital Measurement Line.

1. The security return on any day is defined as:-
2. Today’s Return = Today’s Price + Yesterday’s Price

Yesterday’s Price

1. Today’s Return = Today’s Cost―yesterday’s Cost

Yesterday’s Price

1. Today’s Return = Today’s Price + Today’s Cost

Yesterday’s Price

1. Today’s Return = Today’s Price ― yesterday’s Price

Yesterday’s Price

Part Two:

1. Discuss the characteristics of the Stock Exchange in India.
2. Describe the Dow Theory.
3. Write a short note on Capital Market Line.
4. Mr. X has put Rs. 9000 in a five–year fixed deposit account with a bank. If the bank pays interest at the rate of 15% per annum how much money would Mr. X receive on maturity of the deposit?
5. Mr. Robert bought 90 shares of ICA Fertilizers Ltd. at Rs. 59 each on 1/1/2008. On 1/6/2008, the company issued bonus shares in the ratio of 1:2. On 1/1/2010 Robert sold 35 of the bonus shares for Rs. 78. What is the capital gain made by him ignoring indexation?

1. Analyze the characteristics of companies that have a small asset base and a low ratio of Market to book Value.
2. The market capitalization of a company is a product of several outstanding shares and the current market price. Since the current market price (CMP) of the stock does not remain constant, is investing for the long-term in a company looking at its present market value a good guiding principle? Explain.

1. Why is the government reluctant to provide concession or remove tax on dividends declared by dedicated gilt funds?
2. How can dedicated gilt funds be used to develop a retail segment for government securities?
3. If dedicated gilt funds are exempted from income tax for individuals, what will be the implications of such measures on the retail gilt market?

1. Discuss the concept of Portfolio Insurance.
2. Discuss the fundamental notions of modern portfolio theory.
3. Consider a Rs. 50 crores of mutual funds floated on 1-1-2003 with a life of 8 years. The fund estimates that its annual outflow on account of dividend, operating, and management costs would amount to Rs.15.5 crores. Suppose that the rate of interest is 16%. What is the target duration for this mutual fund?

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IIBM – Pharmaceuticals Industrial Management Answer sheet

 Multiple Choices:

1. Which of the following is not the principle of co-„ ordination?
2. Principle of early beginning
3. Principle of continuity
4. Principle of time
5. Principle of reciprocity

1. Oral communication includes__________

1. Enthusiasm, cooperation, tact, and skillful handling come under:

1. Which of the following is the demerit of formal communication?

1. Arrange the following into decision making process__________
2. Lecture
3. Poster
4. Union publication
5. Complaint procedure
6. Intellectual quality
7. Character quality
8. Psychological quality
9. Physical quality
10. a) Decay inaccuracy
11. b) Time-consuming
12. c) It is temporary
13. d) Fairly unsuitable

1. Conception
2. Investigation

iii. Perception

1. Selection
2. a) iv,i,iii, ii
3. b) ii,iv iii,i
4. c) iv,i,iii,ii
5. d) iii,i,ii, iv

1. FIFO stands for _______________.

1. Record of all items of material and goods in the store is recorded in which document?
2. a) Store ledger
3. b) Bin card
4. c) Both a & b
5. d) None of these

1. VED stands for ______________.

1. In the EOQ formula „C‟ stands for-
2. a) Annual consumption
3. b) Cost of per unit of material
4. c) Cost per order
5. d) Storage
6. WTO stands for ________________.

 Part Two:

1. What is a questionnaire? Explain rules or guidelines for designing a good questionnaire.
2. Define drug store management. „Discuss the arrangements of drugs in drug stores.
3. Name the various steps in the selection of a pharmacist.
4. What are the purposes of training given to a pharmacist?

 

Case let 1

Questions:

1. Briefly explain the concept of CRM & SFA systems.
2. State the features of a Good SFA system.
3. Write down some CRM/SFA systems that are available in the market for the Pharmaceutical Industry.
4. What are the benefits of a CRM system?

Case let 2

1. Define „Pharmaceutical marketing. Explain the objectives and importance of pharmaceutical marketing.
2. Define „Advertising‟? What are the advantages and disadvantages of advertising in pharmaceutical marketing?

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IIBM – Pharmaceutical Marketing Answer sheet

Multiple Choices:

1. What is the full form of „IPR‟?

1. Intellectual property rights

1. Intellectual patent rights

1. Intellectual process rights

1. International patent rights

1. The environment that poses tremendous opportunities for new products and services to alert marketers is an _________ environment.

1. Ecological

1. Social

1. Technological

1. Competitive

1. Arrange these market opportunities analysis step by step:

1. Evaluate new opportunities in new segments

1. Build on your strengths

iii. Explore new market opportunities

1. Analyze your existing markets

1. i, ii,iii,iv

1. ii,iv,i,iii

1. iv,ii,iii,i

1. i,iii,iv,ii

1. Marketing virtually the same product with two or more brand names is a strategy of_______

1. Family brand strategy

1. Multiple brand strategy

1. Individual brand

1. Private brand

1. The pricing that deals with the judgmental or subjective elements of pricing is a_______

1. Cost-based pricing

1. Petition based pricing

1. Market-based pricing

1. Demand-based pricing

1. Which of the following is not a member of the distribution channel?

1. The Physician

1. Manufacturer

1. The consumer

1. The transporter

1. Arrange the communication process in order:

1. Medium

1. Feedback

iii. Sender

1. Receiver

1. Message

1. a) ii,iv,v,i,iii

1. b) iii,v,i,iv,ii

1. c) iv,i,iii,v,ii

1. d) iii,ii,iv,i,v

1. The strategy used to create a demand for a product within a channel of distribution by appealing directly to the consumer is a________

1. Pull strategy

1. Push strategy

1. Combination strategy

1. Competitive strategy

1. Toward off a competitive threat or to create an entry barrier, some companies from different  power blocks may temporarily form a cartel it is termed as_______

1. Franchise power

1. Integration power

1. Niche power

1. Coalition power

1. Which of the following „R‟ is not a part of good management principles?

1. Resources

1. Recognition

1. Responsibility

1. Reward 

 Part Two:

1. Define the term “Marketing Communication”.

1. Differentiate between „Product Item‟ and „Product Mix‟.

1. Differentiate between „Cost Based Pricing‟ and „Demand Based Pricing‟.

1. Describe “Boston Matrix”.

Case let 1

1. If you were in the position of Swami, what would have been your decision? Justify keeping  qualitative aspects in mind.

1. Discuss the various other factors, which should be considered while making capital investment  decision.

Case let 2

1. Explain the terms in the context of the “Pharmaceutical Marketing” :

1. Brand

1. Trademarks

1. Product line

1. Explain the important point that should be considered, while packaging Also list the various dimensions of the pharmaceutical market.

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The IIBM – Organizational Behaviour Answer sheet

1. The Scientific Management approach is developed by
2. a) Elton Mayo
3. b) Henry Fayol
4. c) F.W. Taylor
5. d) A. Maslow

1. What sort of goals does Management by Objectives (MBO) emphasize? (1)
2. a) Tangible, verifiable, and measurable
3. b) Achievable, controllable, and profitable
4. c) Challenging, emotional, and constructive
5. d) Hierarchical, attainable, and effective

III. What is the most relevant application of perception concepts to OB? (1)

1. The perceptions people form about each other
2. The perceptions people form about their employer
3. The perceptions people form about their culture
4. The perceptions people form about society

1. Goal setting theory is pioneered by
2. Stacy Adams
3. Charms
4. Edwin Locke
5. F. W. Taylor

1. Which of the following is/are not organizational factors causing stress? (1)

1. Task demand
2. Role demand
3. Role conflict
4. Satisfaction

1. In which stage of the conflict process does conflict become visible? (1)
2. Illumination
3. Intentions
4. Behavior
5. Cognition

VII. In ————–leadership, there is a  complete centralization of authority in the  leader

1. Democratic
2. Autocratic
3. Free rein
4. Bureaucratic

VIII. Which of the following is not a  contingency theory of leadership?

1. LPC theory
2. Path-Goal theory
3. Vroom-Yetton-Jago theory
4. Job centered Leadership

1. A technique to bring changes in the entire organization, rather than focusing attention on individuals to bring changes  easily. (1)
2. Organizational development
3. Organizational change
4. Organizational culture
5. Organizational conflicts

1. Which one is not a Process Based Theory of motivation? (1)
2. a) Porter Lawler Theory
3. b) Mcclelland’s Theory
4. c) Stacy Adams Theory
5. d) Vroom’s Theory

Part B:

1. Define Scientific Management. (5)
2. Explain Management by Objectives (MBO). (5)
3. Explain the Five-Stage Model of group development. (5)
4. Write a short note on Trait Theory. (5)

Caselet1

Ms. Priyanka is a store manager of one of the fourteen Hàppy Home Furniture outlets that are located at all the major cities in the country. Her staff consists of twelve salespersons and support personnel. Each salesperson. is paid commission based on sales. All the salespersons are expected to do other tasks, such as assisting the merchandise manager, arranging the displays, and handling customer complaints. These tasks, and a few others, are to be shared equally among the sales persons.  The store\’s sales target is established at the headquarters of the furniture chain. This target is divided by the number of salespersons and each is expected to meet his or her target  Mr. Ranjan, is the top salesperson at the outlet. When he misses his sales goal, which seldom happens, the store\’s target is usually not met. Ranjan, however, often does not help in doing the common tasks, much to the frustration of the other eleven salespeople, who feel that if they do not handle the common tasks, they will be fired. Recently, Ms. Priyanka noticed that one of her salespeople, Mr. Manish„ made careless errors,  neglected clients, and did not do his share of the common tasks. When confronted by the store manager, he complained about Mr. Ranjan., who, in his opinion, got away with doing almost nothing. After this discussion, Ms. Priyanka began to observe the salespersons more closely and noticed that most of them neglected their work and were not cooperative.  The store manager felt that something had to be done. A talk with Mr. Ranjan had little effect.  Yet, the store needed Ranjan because of his excellent sales record. On the other hand, the morale of the other salespersons had begun to deteriorate.

Questions:

1. What https://mbacasestudyanswers.com/Should Ms. Priyanka do? (10)
2. What are the standards of performance? Should they be changed? If so, in what ways?

Caselet2

1. Ketan Parekh had worked his way up through the technical arm of ANC Company to become chief Engineer and the General Manager of the Avionics Division. He was an important inventor and innovator, in basic frequency-modulated continuous wave (FM-CW) Doppler radar technology. This Fm-cw technology gave Avionics a world leadership position in Doppler radar equipment design and production, All Avionics equipment designs were state of the art at the time of their design, a result of the importance of research and development engineering for the department\’s future.  As the division grew and Avionics\’s success with Doppler systems brought large increases in sales, Mr. Ketan\’s preoccupations became considerably more managerial than technical. He began to reassess some of his thinking about organizations. The organization appeared too weak, both structurally and managerially, to cope with the increasing complexity of his division\’s activities. Mr. Ketan was finding it impossible to cope with the number of major decisions that had to be made. Six major programs and several minor ones were in different stages of design and/or production. All had different customers, sometimes in different countries. Every program\’s product although they were all Doppler radar systems, was significantly different from every other one, particularly in its technology. Nevertheless, the programs had to share manufacturing facilities, major items of capital equipment, and specialized functions. Mr. Ketan felt he had to find some way to force the whole decision process down to some level below his own.

Question:

1. What is the principal problem with ANC\’s existing organizational Structure?
2. How can the matrix form of organization assist Mr. Ketan?

Section C: Applied Theory (30 marks)

1. What are the components of attitude? How does attitude determine the behavior of an individual? (15)
2. Explain the factors that affect an organizational climate. What are the determinants of job satisfaction of employees inside the organization? (15)

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IIBM – Organizational Behavior Answer sheet

Multiple choices:

 

Q1. It is the degree to which a person identifies with a particular organization and its goals, & wishes to maintain membership in the organization

1. a) Job Involvement
2. b) Terminal value
3. c) Attitude
4. d) Value

 

Q2. _________ means moving information from the hidden area to the open area

1. a) blind area
2. b) unknown area
3. c) public area
4. d) self-disclosure

 

Q3. An approach in which the goals of one party are in direct conflict with the goals of the other party

1. a) Negotiation
2. b) Distributive bargaining
3. c) Stress
4. d) None

 

Q4. The measure of a person’s ability to operate within business organizations through social communication & interactions

1. a) Transactional analysis
2. b) Interpersonal skill
3. c) Life position
4. d) Johari window

 

Q5. Where the source of power is in a person’s control over rewarding outcomes, that power is called

1. a) Coercive power
2. b) Referent power
3. c) Legitimate power
4. d) Reward power

 

Q6. It means melting resistance to change; the people who will be affected by the change come to accept the need for it

1. a) Organization
2. b) Unfreezing
3. c) Changing
4. d) Refreezing

 

Q7. This training is also known as laboratory training, encounter groups & T-groups

1. a) Sensitivity
2. b) Survey
3. c) Process
4. d) Team building

 

Q8. They are the things that come together to define a culture & reveal that the culture is about to those who pay attention to them

1. a) Culture
2. b) Espoused value
3. c) Artifacts
4. d) Organizational culture

 

Q9. This stage encompasses all the learning that occurs before a new member joins the organizations

1. a) Socialization
2. b) The Pre-arrival stage
3. c) Encounter stage
4. d) Metamorphosis stage

 

Q10. It refers to the behavior pattern adopted by a leader to influence the behavior of his subordinate for attaining the organizational goal

 

1. a) Leadership
2. b) Traits of leadership
3. c) Leadership grid
4. d) Leadership style

Part Two:

Q1. Define Informal groups.

Q2. What do you understand by the term ‘Emotion’?

Q3. Write a note on ‘Reinforcement theory’.

Q4. Explain the terms ‘Attitudes and Values’.

 

Section B: Case lets (40 marks)

 

Case let 1

 

Q1. How would you examine if there is any merit in the remarks of various functional managers?

Q2. What, in your opinion, could be the reasons for different Managerial thinking in this case?

Q3. How would you design a system of getting correct information about job status to identify delays quickly?

Q4. What would you suggest to promote co-ordinate interaction of various people to meet the scheduled dates?

 

Case let 2

 

Q1. Who do you think Rajender will eat with? Why?

Q2. If you were one of the other foremen, what could you do to make Rajinder’s transition easier?

 

Section C: Applied Theory (30 marks)

 

Q1. A large unit manufacturing electrical goods which has been known for its liberal personnel policies and fringe benefits is facing the problem of low productivity and high absenteeism. How should the management improve the organizational climate?

Q2. The leader is expected to play many roles & therefore he must be qualified to guide others to organizational achievement. Based on this explain the leadership skills & leadership traits.

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IIBM – Media and Advertising Management Answer sheet

Multiple Choices:

 

Q1. Which of the following is not the spectrum of advertising?

1. Sales organization
2. Communication with consumer
3. Distribution channel
4. Advertising for media

Q2. AIDA stands for__________

Q3. Which of the following is the indirect role of advertising?

1. Lowering of price
2. Advertising & competition

1. Guide to the prospective buyer
2. Both a & b

Q4. Lack of clarity in setting advertising objectives may arise due to thea.

1. The problem in stating objectives in quantifiable terms
2. Inability to identify the largest audience
3. Inadequate information
4. All of the above

Q5. Which of the following is not a criticism of advertising?

1. Advertising creates insecurity
2. Barriers to entry
3. Product proliferation
4. Inefficient manufacturers stay in business

Q6. A part of the amount per unit of the item sold is assigned as the advertising appropriation is known as

1. Percentage of sales
2. Unit of sales
3. Competitive parity
4. Return on investment method

Q7. POP stands for __________

Q8. Which of the following is the strategy of segmentation

1. Strategy of concentration
2. Strategy of differentiation
3. Both a & b
4. None

Q9. Various types of advertising material can be used in shops and stores to draw the attention of the prospects such as dispensers, hanging signs, danglers and streamers is known as

1. Outdoor promotional media
2. Point of purchase material
3. Direct announcement
4. Advertising specialties and gifts

Q10. What are the common themes, commonly used by a copywriter in creating “Industrial advertisement”?

1. Old and with long experience
2. Research and development
3. Technical breakthrough
4. All of the above

Part Two:

Q1. State the role of Advertising.

Q2. What are the differences between industrial & consumer advertising?

Q3. Explain the” Roger’s innovation model” of advertising.

Q4. Describe the situation in which advertising may be acquired.

Q5. DTH remains the primary digital pay-TV platform in India. Comment?

Q6. Give the advantages of the  Cable’s.

Q7.What type of data will be reported in the Final Study?

Q8. Explain, by Market Researcher select the Boulder Colorado?

Q9. Define  “Advertising”.  Explain the  Benefits of  “Advertising”?

Q10. What is  “Industrial  Advertising”?  Explain the objective of  “Industrial advertising”?

 

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IIBM – Operations Research Answer sheet

Part One:

1. In the case of (<=) inequality, to convert the inequality to an equation, we used to add a slack variable to the left-hand side of the constraint, this slake variable should be:
2. Negative
3. Positive
4. May be positive or negative
5. Zero

1. In a set of m Χ n equations (m<n) the maximum number of corner points is given by…………

1. According to the penalty rule for artificial variables, the objective coefficient of the artificial variable represents an appropriate penalty, positive or negative depending on the problem, but the necessary condition required to hold this is, that the value should be:
2. ∞
3. 0
4. 1
5. None of the above

1. The cases of the Simplex method in which the value of the variables may increase indefinitely without change in the constraints are:
2. Degeneracy
3. Alternative optima
4. Unbounded solutions
5. Nonexisting solutions

1. An arc in a network model is said to be ‘Directed’ if it allows positive flow in one direction and

1. Negative flow in a negative direction
2. Zero flow in a negative direction
3. Negative flow in the perpendicular direction
4. None of the above

1. PERT stands for……………………………………………………………………………………..

1. In a preemptive method for goal programming, the optimum value of a higher-priority goal is never degraded by a lower-priority goal.(T/F)

1. The column-dropping rule does not guarantee the nondegradation of higher priority goals.(T/F)

1. The additive algorithm developed by E Balas for solving ILP problems was based on pure binary variables.(T/F)

1. According to the inventory model for commodity possession for smooth business operation, Holding cost represents:
2. Price per unit of an inventory item.
3. The fixed charge incurred when an order is placed regardless of its size.
4. The cost of maintaining inventory in stock.
5. None of the above

Part Two:

1. What do you understand by ‘Degeneracy’ found in using the simplex method?
2. What do know about ‘The Balancing of Transportation Model’? If unbalanced then remedy.
3. Explain ‘The Vogel Approximation Model (VAM)’.
4. Explain ‘Dijkstra’s Algorithm for routing.

1. The stock of WalMark Stores, Inc., trades on the New York Stock Exchange under the symbol WMS. Historically, the price of WMS goes up with the increase in the Dow average 60% of the time and goes down with the DOW 25% of the time. There is also a 5% chance that WMS will go up when the Dow goes and 10% that it will go down when the Dow goes up.
2. a) Determine the probability that WMS will go up regardless of the Dow.

1. b) Find the probability that probability that WMS goes up given that the Dow is up.

1. c) What is the probability that WMS goes down given that the Dow is down?

1. Prove that if the probability P {A/B} = P {A}, then A and B must be independent.

1. Tasco Oil owns a pipeline booster unit that operates continuously. The time between breakdowns for each booster is exponential with a mean of 20 hours. The repair time is exponential with a mean of 3 hours. In a particular station, two repairpersons attend 10 boosters. The hourly wage for each repairperson is $18. Pipeline losses are estimated to be $30 per broken booster per hour. Tasco is studying the possibility of hiring an additional repairperson.

1. a) Will there be any cost savings in hiring a third repairperson?

1. b) What is the schedule loss in dollars per breakdown when the number of repairpersons on duty is two? Three?

1. When cars arrive at a one-bay car wash facility the interarrival time is exponential, with a mean of 10 minutes. Arriving cars line up in a single lane can accommodate at most five waiting cars. If the lane is full, newly arriving cars will go elsewhere. It takes between 10 and 15 minutes, uniformly distributed, to wash a car. Simulate the system for 960 minutes, and estimate the time a car spends in the facility.
2. Define the Transportation Model and its variant in brief.
3. Explain in detail Game Theory. Support your answer examples.

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IIBM – Mass Communication Answer sheet

Multiple Choices:

Q1. __________ Communication deals with the public outside the organization.

1. External Communication
2. Internal Communication
3. Diagonal Communication
4. Vertical Communication

Q2. It concerns the lifestyles and activities of people such as movie attendance, hobbies, and types of physical exercise

1. Geographic‟s
2. Demographics
3. Psychographics
4. None

Q3. Technique of sending magazines free to individuals within an industry to increase identification with an organization

1. Association Magazines
2. Controlled Circulation
3. Conglomerate
4. Association Management

Q4. The Connection made when a magazine runs a story about a product advertised in the magazine.

1. Package deals
2. Tie-ins
3. Publishers
4. Editorial

Q5. Writing illustrating and designing publications with a personal computer is known as

1. Desktop Publishing
2. Distributor
3. Wholesalers
4. Retailers

Q6. A boxlike mechanism used to view short films during the late 1800s

1. Nickelodeon
2. Broadcast TV
3. Kinetoscope
4. Computer

Q7. The technique of joining pieces of film or of digitally manipulating images in a creative process.

1. Editing
2. Oligopoly
3. Processing
4. Writing

Q8. Marketing strategy common in the 1930s and 1940s that required theaters to book movies before they were produced.

1. A& B pictures
2. Block booking
3. Blind booking
4. Vertical Integration

Q9. Department that controls the movement of programming through the day, logs what goes on the air, & supplies information for billing advertisers.

1. Modulators
2. Traffic
3. Demodulator
4. Decoding

Q10. A favorite television format of the 1950s that consisted of stage plays produced for TV is

1. Blacklist
2. Fellow Travelers
3. Quiz show
4. Anthology

Part Two:

Q1. Differentiate between Broadcast Stations and Cable Systems.

Q2. Write a short note on Mass Communication?

Q3. Define the Interaction of supply and demand.

Q4. Explain the development of Mass advertising.

Q5. Schorr maintains that he has a journalistic obligation, which is to say responsibility, to disclose circumstances that could “color” his views on a politician. What does he mean by this? Is he right to say that that he has a moral responsibility as a Journalist to reveal such facts to his readers? Why or why not?

Q6. From what might Schorr‟s sense of journalistic obligation derive? What is its source?

Q7. Are there any circumstances under which it is morally justified to impose censorship? What, according to Fisk, are the likely effects of censuring the new Iraqi press?

Q8. When a society is relatively stable and well-established, there are always remedies for libel and inaccuracies in reportage. A society in crisis, like Iraq during the American occupation after the Second Gulf War, does not have such mechanisms in place. Do these facts provide the basis for a reasonable defense of the decision to censure the press?

Q9. What is the threat of Regulation? Explain the types of media regulation.

Q10. Define the approach to mass communication research. Also, discuss the types of research methods and the role of theory in research.

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IIBM Institute (IIBM Institute of Business Management).  Assignments, solved papers, and study materials are available through our academic writing services.

Seeking assistance with IIBM Institute coursework? Our professional team delivers accurate and timely solutions for all your academic needs.

Our specialized academic writing support simplifies access to IIBM Institute question papers and model answers.

Need expert guidance for your IIBM Institute assessments? Our service offers comprehensive solutions for students seeking assistance.

Our academic writing services ensure precise and high-quality answers for IIBM Institute assignments, aiding students in their educational journey.

Academic writing professionals play a crucial role in assisting students with their university assignments, striving to achieve several key goals:

Quality Assurance: Their primary aim is to deliver high-quality content that meets academic standards and fulfills the requirements of the university assignments. This involves thorough research, proper structuring, and adherence to guidelines provided by the educational institution.

Originality and Plagiarism-Free Content: Professionals in this field emphasize originality by creating authentic content free from plagiarism. To maintain academic integrity, they ensure that all information is appropriately cited and referenced.

Meeting Deadlines: Timely submission is a significant goal for academic writing professionals. They work within specified deadlines to provide students with completed assignments, enabling them to submit their work punctually.

Clear and Coherent Communication: Professionals strive to convey complex ideas in a clear, coherent, and academically appropriate manner. They focus on effective communication to ensure the content is easily understandable to the target audience.

Supporting Learning and Comprehension: Beyond completing assignments, academic writing professionals aim to support students\’ learning by providing explanations, analysis, and additional resources that help students grasp the subject matter more comprehensively.

Customization and Client Satisfaction: They tailor their services to individual student needs, providing personalized assistance and ensuring client satisfaction by addressing specific requirements and preferences.

Continuous Improvement: Academic writing professionals continuously update their knowledge base, research techniques, and writing skills to adapt to evolving academic standards and deliver the best possible support to students.